11-24-2019 03:32 AM
12-06-2019 09:57 PM
12-09-2019 02:07 AM
prashanthOk, barring a system reset - (which might fix it) - we would need logs from you in order to identify the root cause.
I restarted it again because of the home screen functioning issue(long press) and as soon as i restarted and opened whatsapp tge message appeared again
So i dont think this is app specific cause earlier screenshots you can see chrome is open
12-09-2019 02:37 AM
12-11-2019 03:25 AM
CH_ASUSGive me a mail address where i can send the report.
In order to catch this issue, can you help us with a log?
You may use the built-in reporting tool ;
Enable Developer Options (let me know if you do not know how to do it).
In Dev options , Click "Bug report" -> Interactive Report.
Keep it running.
Try to reproduce the issue of the crash.
Once that happens - export the log.
Please note you may only share it via mail or Google Drive , share the drive link to me in PM (and make sure others can read the folder).
12-12-2019 11:14 PM
prashanthCould you share it to a Google Drive and then pass the link in a PM?
Give me a mail address where i can send the report.
I never captured a bug in a log...so I'll tell u what i did
1.i put up a shortcut of bug report in power key
2. The moment phone restarted and came to lock screen again i pressed the bug report option in power key(its default is set to interactive report)....and by the time the error occured it was still running.