Phone doesn't switch on - charging icon displayed on-screen

[d_secci]

Hi all, I returned home yesterday with ~16% battery so I switched it off overnight as the charger&cable were not at hand. I woke up this morning, got charger&cable, plugged all in and the phone showed the green charge icon on-screen, but it won't switch on. Still displaying the icon, regardless if I plug it in or not.
Suggestions?

[d_secci]

VS-KR

You should have the message "Press and hold power button to start the phone" appearing !

It seems like your phone is alive but not awaken ...

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Nope, no messages. Just the green charing status icon as it's in the picture in the opening message (but it looks like it's frozen).

[CH_ASUS]

d.secci

https://zentalk.asus.com/en/discussion/comment/29606#Comment_29606

Nope, no messages. Just the green charing status icon as it's in the picture in the opening message (but it looks like it's frozen).

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Holding long-press on the power button does not turn the phone on - I assume this is the problem you are facing?
What happens if you long-press Power + Volume Up together?

[d_secci]

CH_ASUS

https://zentalk.asus.com/en/discussion/comment/29607#Comment_29607

Holding long-press on the power button does not turn the phone on - I assume this is the problem you are facing?

What happens if you long-press Power + Volume Up together?

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1) correct 2) nothing.
Luckily the issue solved itself after almost 10 hours on the charger - I tried to switch it on and magically it was working; I was actually pressing all the buttons at once in a moment of desperation - not sure if that turned the phone on, or else. But it has been working fine ever since.

[CH_ASUS]

d.secci

https://zentalk.asus.com/en/discussion/comment/30064#Comment_30064

1) correct 2) nothing.

Luckily the issue solved itself after almost 10 hours on the charger - I tried to switch it on and magically it was working; I was actually pressing all the buttons at once in a moment of desperation - not sure if that turned the phone on, or else. But it has been working fine ever since.

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Great that the issue resolved itself.