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Notification sound clips and distorts after android 11 update

Grayfader
Star III
Please tell us some basic information before asking for help:
Model Name: ZS630KL
Firmware Version: WW_18.0610.2101.127
Rooted or not: no
Frequency of Occurrence: permanent
APP Name & APP Version (If your issue relates to the app): ZenUI
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Hello!
After update to android 11 notification sound clips and distorts.
It feels like play starts from several seconds after begin of file, or ends before several seconds of end.
Any way to fix this in next update, please?
9 REPLIES 9

rcsl_contato
Star II
Anders_ASUS

https://zentalk.asus.com/en/discussion/comment/151130#Comment_151130

What happens if you change the sound?


View post

Any notification sound fails on first run, in a row it becomes normal. The same doesn't happen with phone ringtones.
It occurs exactly as Grayfader reported: youtu.be/TGQvJZC-Q2s
I've already updated the firmware to .132, but the problem still persists.

Grayfader
Star III
Just updated to 132 and still bugged

guifisilva
Star III
The update didn't show up yet for me, but I also have this issue.

thunder_br
Star I
I'm also having this issue after updating my Zenfone 6 to Android 11

Model Name: ZS630KL
Firmware Version: WW_18.0610.2101.127
Rooted or not: no
Frequency of Occurrence: permanent
APP Name & APP Version (If your issue relates to the app): ZenUI

jbieldutra
Star I
Same here, and the last update (.132) dont resolve at all. I sended my unit to a autorized repair center and with my situation explained (NOTIFICATIONS SOUND bugged), they changed the fingerprint reader??? Terrible service by Asus, just ridiculous. 😕. This bug is super annoying and I'm very disappointed with Asus at all.