no mic on call

[mosimchah]

On the latest android 10 build (WW_17.1810.1910.68) the other side can't hear me on phone calls unless if I use a headset with a seperate mic, the built-in mic in the phone works though in the camera app and the recorder app, this is after a factory data reset and a reboot doesn't fix it, the same issue happens if I use the tmobile digits app instead of the asus dialer app by the way, I don't want to have to carry a headset with me at all times in order to be able to make a phone call
@Anders_ASUS

[kk454347]

Louis-Philippe

https://zentalk.asus.com/en/discussion/comment/41047#Comment_41047

Telus (Koodo) is my telephone provider and I have no particular problem using my Zenfone 6. I have been using this smartphone for 3 months now.

Regarding the microphone problem during calls, remember to check first that the microphone is not blocked by dust. It happened to me.

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Thats great to know, are you having any of the software problems people are currently experiencing? Also what are your pros and cons for the phone so far?

[Louis-Philippe]

kk454347

https://zentalk.asus.com/en/discussion/comment/42318#Comment_42318

Thats great to know, are you having any of the software problems people are currently experiencing? Also what are your pros and cons for the phone so far?

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To date, I have had no software problems. My smartphone works perfectly and I love it. What I like most:
+ the capacity of the battery
+ audio quality
+ video / photo quality
+ storage capacity (micro SD)
+ FM radio receiver
 I like ASUS products in general. I changed my iPhone to this smartphone, and I only have positive comments.

[kk454347]

Louis-Philippe

https://zentalk.asus.com/en/discussion/comment/42352#Comment_42352

To date, I have had no software problems. My smartphone works perfectly and I love it. What I like most:

+ the capacity of the battery

+ audio quality

+ video / photo quality

+ storage capacity (micro SD)

+ FM radio receiver

 I like ASUS products in general. I changed my iPhone to this smartphone, and I only have positive comments.

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Great, did you purchase the phone in Canada or elsewhere? Also hows the camera been for you?

[Louis-Philippe]

kk454347

https://zentalk.asus.com/en/discussion/comment/42359#Comment_42359

Great, did you purchase the phone in Canada or elsewhere? Also hows the camera been for you?

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I bought my cellphone from BHphoto. The quality of the photos and videos is truly impressive. The mechanism is unusual, and I hope it will remain reliable, but gives exceptional results for selfies, on Hangouts and for wide angles.

[kk454347]

Louis-Philippe

https://zentalk.asus.com/en/discussion/comment/42363#Comment_42363

I bought my cellphone from BHphoto. The quality of the photos and videos is truly impressive. The mechanism is unusual, and I hope it will remain reliable, but gives exceptional results for selfies, on Hangouts and for wide angles.

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Does BHphoto give you warranty for the phone since its from the states? I agree the mechanism is unusual but I doubt I'll use it much. Also in terms of data, do you get LTE on the phone or just 4G?