My Audio Wizard is not working in Asus 6Z

[DGXAres]

I have done all factory reset and safe mode etc but it is not working. Also I have visited Asus service center where they installed some software but after 2 hrs it is again not working. All sound modes are identical and customised sound is not getting.

[fussion_ASUS]

Hi, we request you to provide us with your device's latest firmware version. You can follow the below instructions to do the same: Settings -- About -- Software Information.

[DGXAres]

Please check
My updates are up to date all security patch etc are up to date

[fussion_ASUS]

Hi, we request you to share a video of the issue you have been facing. So we can assist you better for the same.