Considering buying Zenfone 6z at this time

[dzoagooners]

Hello everyone and the administrators. I'm considering buying a Zenfone 6. I want to get advice from everyone before deciding to spend about 500 Euros on this phone. So I have a few questions:
1 / I have read a lot of posts about issues of asus zenfone 6. I would like to ask if Asus will listen to users and then release updates in the future or not? Will this phone get update frequently ?
2 / Does this phone have a lot of bugs? Are there any errors related to the hardware and design of the phone? (I have read the post about the Fast-charging problem that could be due to the charging port). If possible someone please help me list the most common bugs on this phone.
What interests me most is the design of this phone, something I haven't seen on other phones, including the latest flagships this year. So I'd love to own it but the issues I read about updates, errors are causing me to be confused. I hope I can get advice from you and the administrators. Thanks for reading

[dt808]

i've had my zenfone 6 since sept 2019 and while its a great phone for the price, i cannot recommend it due to its call and text message problems. this is my first asus phone and i'm using it in the us on t-mobile and i've been having call and text message problems with it for awhile now. whats frustrating is asus says it's a t-mobile problem and t-mobile says it's an asus problem. i've been a t-mobile customer for a long time and have never had a problem like this on their network so i'm tending to side with t-mobile on this.
i'm not sure how well it works on other networks but if you're in the us and on t-mobile, i've been telling a lot of people to stay away from asus.
good luck 😀

[asifbarwatiya]

Not recommended as Asus is still developing in Mobile industry, better go for OnePlus or POCO,
Worth their price.

[CH_ASUS]

You may base your decision on the answers from the fellow users here.
From Asus side, what we can share here, which is not so much to question but rather just how it is.

In the roughly one year that ZenFone 6 has been available we've released these FOTA updates ; 17 of them in fact.
We are on May 05 security patch level (as of now).

Version WW-16.1210.1904.116
Version WW-16.1210.1904.133
Version WW-16.1210.1906.156
Version WW-16.1220.1906.174
Version WW-16.1211.1906.5
Version WW-16.1220.1908.189
Version WW-16.1220.1908.191
Version WW-16.1220.1909.193
Version WW-16.1220.1909.194
Version WW-17.1810.1910.73
Version WW-17.1810.1911.110
Version WW-17.1810.2001.121
Version WW-17.1810.2001.129
Version WW-17.1810.2002.133
Version WW-17.1810.2002.137
Version WW-17.1810.2003.145
Version WW-17.1810.2005.153

[CH_ASUS]

dt808

i've had my zenfone 6 since sept 2019 and while its a great phone for the price, i cannot recommend it due to its call and text message problems. this is my first asus phone and i'm using it in the us on t-mobile and i've been having call and text message problems with it for awhile now. whats frustrating is asus says it's a t-mobile problem and t-mobile says it's an asus problem. i've been a t-mobile customer for a long time and have never had a problem like this on their network so i'm tending to side with t-mobile on this.

i'm not sure how well it works on other networks but if you're in the us and on t-mobile, i've been telling a lot of people to stay away from asus.

good luck 😀

View post

I believe @LP_ASUS has been trying to gather logs in the dedicated thread for this topic. We would really appreciate any assistance with more and more logging to help getting closer to this issue - no matter if it is an Asus problem or a TMO problem, but more data can only help. So far from my understanding it has been really difficult to secure enough logs. Thank you!