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Compass issue with the Google maps and other maps apps - Android 10

CbIP
Star III
Hello!
I have just faced with an issue with the compass. Most of the time (>70% of cases) when I open the Google maps (or any other maps app) it shows the wrong direction. E.x. I am walking north and the app shows that I am faced south as if I was walking my back forward. After calibrating the compass everything becomes back to normal until next time.
I use a plastic case (which came with the phone): it should not interfere with the compass/magnetometer. The firmware is: WW_17.1810.1910.73 (Android 10). The phone is not rooted and the bootloader is not unlocked.
This issue annoys me because I often use maps for pedestrian navigation. Besides that this is the second Zenfone 6 I own. The first one was replaced/refurbished due to camera defect.
This time though I believe it is a software bug because after calibration the compass works well until a restart.
I am attaching a screenshot to show the bug. The red arrow shows my real direction and the Google maps sector shows that I am faced ~90 degrees clockwise.This is not even the worst case I got.
In this thread: https://zentalk.asus.com/en/discussion/comment/13349 it is said that the issue has been fixed, but it hasn't.
Could anybody help me with the issue?

3QCEL378R01S.jpg

30 REPLIES 30

Giorgio80
Star III
Giorgio80

https://zentalk.asus.com/en/discussion/comment/36647#Comment_36647

Anyone can tell if this issue has been solved with the latest updates?


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Anyone?

CbIP
Star III
Giorgio80

https://zentalk.asus.com/en/discussion/comment/41548#Comment_41548

Anyone?


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I am still waiting for .121 update: haven't received it yet.

fjaviergj
Rising Star II
It seems to have been fixed.

_jis_
Zen Master III
Giorgio80

https://zentalk.asus.com/en/discussion/comment/36647#Comment_36647

Anyone can tell if this issue has been solved with the latest updates?


View post
Unlike the previous post, I cannot confirm this. It's still bad in 121 for me.
1) It takes a long time to come to terms with reality.
2) Each time the screen goes blank, the map turns in the wrong direction again. I need to rotate my phone 30 degrees clockwise to match the shown map to reality.
Another problem is with determining the GPS position. It constantly shows me that I am out of the position where I actually stand, shifted about 50 meters. However, my previous Xiaomi Mi A1 phone now shows just as badly as if the GPS signal was in some way distorted. But something like that could only happen during the war or not?
Edit: As I test it now on both phones so I find that ZF6 and Xiaomi Mi A1 both has compass direction and GPS position wrong in nearly identical way. So the question is, is it the problem of the same GPS chip used or almost pure Android used in both or some anomaly on my position (I am at home now)?

LP_ASUS
Community Legend I
_jis_

https://zentalk.asus.com/en/discussion/comment/41548#Comment_41548

Unlike the previous post, I cannot confirm this. It's still bad in 121 for me.

1) It takes a long time to come to terms with reality.

2) Each time the screen goes blank, the map turns in the wrong direction again. I need to rotate my phone 30 degrees clockwise to match the shown map to reality.

Another problem is with determining the GPS position. It constantly shows me that I am out of the position where I actually stand, shifted about 50 meters. However, my previous Xiaomi Mi A1 phone now shows just as badly as if the GPS signal was in some way distorted. But something like that could only happen during the war or not?

Edit: As I test it now on both phones so I find that ZF6 and Xiaomi Mi A1 both has compass direction and GPS position wrong in nearly identical way. So the question is, is it the problem of the same GPS chip used or almost pure Android used in both or some anomaly on my position (I am at home now)?


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We can log your phone to find out, I'm working with @CbIP on it.
I don't know the answer. If both phones have similar behavior, it's possible that it's Android related somehow. I'm assuming the US government hasn't reduced accuracy in Europe on purpose.