Wrote to Asus care about this issue and another one. - the Launcher is crashing.
Launcher crashes once you start browsing for widgets by press and hold from the home screen. It scrolls for a while and at some point, it crashes and provides a crash response.
Asus customer care provided a standard response i feel:
Is the software latest version:? yes, it is.
Go to the launcher - in the apps sections, clear cache and data. - yes, i did that- but realised that all my settings on the home screen, widgets - everything was lost and the launcher went back to how it was when i first opened the phone. But did not solve anything, it was still crashing.
boot into safe mode and see if the error is happening. surprise surprise- widgets could be opened fully and launcher did not crash. But since work profile wouldnt be loaded in safe mode, could not check the other error.
if none of the above works, do a factory reset! what!!! go through all this setting up again!? noooo...
now, after i wrote to them with my responses, four customer service people wrote to me asking me to go to the service centre for repairs.
