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Camera cannot flip GENERAL ISSUE

Star II
Gentlemen, it's been clearly noticed by several users that there's an issue with your phones main feature. The flip camera.
There are several users that have been faced with a camera that won't flip. No matter what model, firmware version, app, it won't flip. The only feedback it gives is the image on whatever software is trying to flip the camera flips, and we get an android system notification with the message 'cannot flip' (example below). This has happened to me since the first time I tried flipping the camera. Only then it happened intermittently. Now I've been 5 days with a camera that won't flip. Even got a firmware update during those 5 days. To no avail. 
There are several threads on this issue and only one has any sort of apparent looking into it via a log file. 
Nothing tangible from you. 
I really want to defend your phone and it you're not making it easy which is disappointing for a 21 year long recurring customer.
I'm available for anything you might need from me as far as debugging goes. If you want me to run this with ADB and some tool I will. I just want to help you guys fix your ( my) phone.
Zero feedback is downright disrespectful towards us. 
So start by properly letting us what the issue is, because at this point either your devs did ZERO looking into it or you already know but haven't found a solution. Which I'm fine with for now. But just man up, be accountable and give us the chance to respect you for that.

I don't have any cover or dirt on proximity sensor. Still I am facing this issue. From Asus any one can reply?

Rising Star I
Hi. My camera today stoped flipping too. Its really dissapointing for a brand new device. Its just 3 months by the day i bought it. I don't have a case or crystal obstructing the proximity sensor wich is working fine. The mechanism cant go completely flat even when i push it to. I went through the calibration procedure but doesnt help. A message just pops to inform me ' Camera cannot flip. Make sure there is notging obstructing it ' . Is there anything else other than what is said here to do?

Star III
The problem is really annoying. I have the same with my Edition 30 (7 month old). Meanwhile service centers work with delays I've decided:
Wait till next firmware update (I'hope ASUS will find software solution for this error. It looks that problem really could be solved without hardware replacement)
If I need to flip camera in 3rd party apps then I simply use "Navigation bar" Icon for camera manual flipping.
By the way - is the phone construction means that to replace proximity sensor whole screen module should be changed? I couldn't find that part separately at asusparts

Rising Star I
You are kind of lucky because that means yours is a software issue! Mine is a hardware one...

Star I
Have bu fixed ur problem?