Hey guys i had this problem 20 days back... i gave it to the service center which is placed in mumbai (borivali), they said
that they can't fix the issue so they will have to ship it to asus and it will take 14 days to solve the problem. Now i received my phone where they said that the issue was resolved but crap... my phone is in the same damn condition crashed twice and now its not evening booting, attaching 2 files for proof as well. The phone restarted and now it's stuck on the asus logo... I genuinely regret buying this phone. I am going to give it back to them and if the issue is not resolved i will raise a complaint in the consumer court for refunding the amount as that is the only alternative i think is possible as the overall asus after sales service is terrible...
Update on this issue : I am not even able to force shut down or restart the phone from this asus logo
that they can't fix the issue so they will have to ship it to asus and it will take 14 days to solve the problem. Now i received my phone where they said that the issue was resolved but crap... my phone is in the same damn condition crashed twice and now its not evening booting, attaching 2 files for proof as well. The phone restarted and now it's stuck on the asus logo... I genuinely regret buying this phone. I am going to give it back to them and if the issue is not resolved i will raise a complaint in the consumer court for refunding the amount as that is the only alternative i think is possible as the overall asus after sales service is terrible...
Update on this issue : I am not even able to force shut down or restart the phone from this asus logo
