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Bug in Asus 6z (automatically shuts down won't start easily)

girishsonu2000
Rising Star II
I'm facing this weird usual issue
Where my phone automatically shuts down and will start after 2-3 attempts 
I think it's a new bug that came with latest software update
Is there any way to fix this? 
58 REPLIES 58

daveamol
Star II
I'm seeing the same restart issues, especially during charging, probably due to overheating. And also seeing the constant restarts of WiFi and sim networks

kooldude7285
Rising Star II
hope you guys tried resetting the device if still no luck take it to the service center.

girishsonu2000
Rising Star II
hope you guys tried resetting the device if still no luck take it to the service center.
even after resetting we are on same update that is Version WW-16.1220.1906.167
and the major problem lies in this version .
is there any way to downgrade this update

girishsonu2000
Rising Star II
vrn.bln said:
Thanks , any idea from where I can keep track of the updates
https://www.asus.com/Phone/ZenFone-6-ZS630KL/HelpDesk_BIOS/

ankur_kar
Star III
I am facing faced the same issue. WiFi problem, network problem, phone restarting after screen freeze, 2 to 5 attempts at restart. Factory reset didn't work, hard reset from recovery didn't work, installed full update (1.86 GB) from sd card via recovery didn't work. Taking to service center tomorrow. hope they solve the issue and make my phone working again. Seems like the latest update is the issue.