Bluetooth headphone problem

[sharanknataraja]

I have use asus 6z for last 6 month, from the first time itself i use blutooth head phone only for listening music and video, but after 121 update, blutooth was connected but the audio was not working, notification sound coming but other than that Facebook, youtube audio was not coming, even i reboot phone also but no use, after i switched off phone for a while it works but after some times the audio sound was not coming,
Then after phone call end the notification sound comes (information about last call charges) and then phone get restated it happens sometimes after update
I thinks this are all bugs please get in to note to slove the problem in next update

[sumitkr11]

sharanknatarajan

https://zentalk.asus.com/en/discussion/comment/97594#Comment_97594

No dude, its waste of time they are not able to find our problem

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After all those buggy updates I used to receive on my Asus zenfone 2(old model) I was really scared to trust Asus again. But I thought it's been a long time and Asus would have improved alot over time. And yet again Asus proved me wrong. They can't fix small bugs and have NEVER considered user requests.
Thanks Asus for all the bugs. I'm never gonna trust again.

[sharanknataraja]

sumitkr11

https://zentalk.asus.com/en/discussion/comment/97599#Comment_97599

After all those buggy updates I used to receive on my Asus zenfone 2(old model) I was really scared to trust Asus again. But I thought it's been a long time and Asus would have improved alot over time. And yet again Asus proved me wrong. They can't fix small bugs and have NEVER considered user requests.

Thanks Asus for all the bugs. I'm never gonna trust again.

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@Anders_ASUS please do anything to trust that your are doing for customers satisfaction

[Anders_ASUS]

sharanknatarajan

https://zentalk.asus.com/en/discussion/comment/97665#Comment_97665

@Anders_ASUS please do anything to trust that your are doing for customers satisfaction

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Well without that video and log, we can't do anything. I trust you when you say that you have this issue but we haven't experienced it ourselves which means that we don't know where to look.
The user that had a similar issue on ROG 2 gave us a log that showed the root cause and now that bug has been fixed.

[sharanknataraja]

Anders_ASUS

https://zentalk.asus.com/en/discussion/comment/97936#Comment_97936

Well without that video and log, we can't do anything. I trust you when you say that you have this issue but we haven't experienced it ourselves which means that we don't know where to look.

The user that had a similar issue on ROG 2 gave us a log that showed the root cause and now that bug has been fixed.

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I gave a issue with audio wizards bug but till now it wasn't fixed ☹️

[Nithishharsha]

I am also getting issues regarding bluetooth headfone and as well as 3.5 mm headfone the sounds gets stopped suddenly or if i change any mode in audiowizard the headfone music gets stopped and if i only restart the device i could hear the music through headfone plzz fix thiz bug