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ASUS Service Center Locations

Star II
I'm waiting on my new Z6 to ship and I just wanted to reach out and see where those of you with trouble are taking your ASUS Zenfone 6's.  I looked on the website and it looks like there are only 2 ASUS Service Centers in the entire USA and they are listed as "Walk in only".  Is that true?  We'd have to drive/fly hundreds or thousands of miles to get support on our new ASUS phone?  

Star I

Hi Turboscot,

ASUS does not provide walk in service for repairs in the North America region. You can call, email or live-chat for depot service options within North America.

System Product Support (English): 1-888-678-3688 (toll free)

Livechat -

Email -

Star II
Good deal.  It sounds like if repair is needed int he US the phones need to be mailed to TX.  Thanks for the info.  It should be delivered today.  Looking forward to it and hope I never need the info above.  🙂