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Asus Mobile Making Fraud With Me!! Help Me Please!!!!

mukesh_badgujar
Star II
Model Name: Asus 6z
Firmware Version: 17.1810.2009.176
Rooted or not: not
Frequency of Occurrence: ----
APP Name & APP Version (If your issue relates to the app): No
RMA: AP67L81242
First Time My mobile gives problem of Network Related : Automatically Network is Turning Off and On Just like Flight Mode is turn On and Off. 
For This Issue i Submit My Mobile at ASUS Service Center Jalgaon on 19/08/2020 (Contact Name: Mayur Patil, Vivek Amode, Mob: 7400436621). 
After That The Transferred Mobile to PUNE Service Center after 4 to 5 days. (as they tell to me)
Then Mobile Arrived at PUNE and I call them and they say We Replaced Your Mobile's Motherboard.
Then on 08/09/2020 My Mobile is Arrived at Jalgaon. (I confirmed by calling them)
 Then on 09/09/2020 i Went to Jalgaon from my Town(Shirpur) which is about 120 Km Far from Jalgaon.
I Reached at Service Center they tell this is your phone and problem is solved and now go to your home. they are not allow to seat me there also not allow to check my full Mobile. and Again and Again saying Sign Here on the paper and go.
there are only 3 to 4 People in that Office. so i signed the paper and go to home(Shirpur.) 

Mobile Buy Date: 2019/08/31 
Expiry Date of Warranty/ Guarantee: 2020/08/31 (I submit mobile before Expiry date to get full resolution of problem.)
Now My Mobile Occurs Some Problems :
They Have't Change Motherboard: i am say this because, there is dust in my mobiles headphone jack and Charger Plug.
Slow Charging Issue : i Have seen the issue about Charging there are 2 + signs commonly, but after i got repaired my mobile from service center it not shows any + sign. But when i reboot my mobile with Charging is connected then it shows one + sign at battery, but if i remove charger and again plugin then it not show any + signs.
Also one more problem is detected, if i turn off mobile and plug charger then mobile is turn on and of continuously shows android asus logo and vibrate and turn off and on until i remove charger.
Mobile Crash and Shutdown While Using (Issue occurs 2 times till now)
Some Resources Proofs of Problem: 
1. photos.app.goo.gl/zxUCUPPCGjd9WQSY7
2. See Screenshots at top at battery icon for slow charging issue
So Now, I want Full Refund of My Mobile or Solve My issue and Give me Warranty Extension(Because of Your bad Service) 
youtube.com/scienceworldmukesh) and (youtube.com/mamabhanje) If you not solve my issue then you have to pay for it ASUS.
37 REPLIES 37

mukesh_badgujar
Star II
Anders_ASUS

https://zentalk.asus.com/en/discussion/comment/113119#Comment_113119

@ARP_ASUS has already sent you a PM. Please check you private messages


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yes. Thanks

mukesh_badgujar
Star II
@ARP_ASUS @Anders_ASUS
My Kindly and Hearty Request Please Read....
I submitted my mobile at the service center on 16/09/2020. Before it gets repaired or anything, I am telling you to look at the problem clearly and solve it completely and then give me Mobile back. Also Give me Assurance of The Problem will not occur again or Extent Full Device Warranty for next Year with your VIP Card. if once again the problem will appear then you (ASUS) need to give me a full refund of my mobile of 32000Rs. Because you can't solve the problem in warranty period and make more problems in my device. & i don't have time to go always Jalgaon with 500Rs Expense of travelling only for Problems Created by you.
Please Tell your Head Office Discuss about this issue in deep.
and Reply me back what you Discussed.
By Frustrated ASUS 6Z User... 

mukesh_badgujar
Star II
@ARP_ASUS @Anders_ASUS @Titan_ASUS @Laura_ASUS
I just Contacted With Service Center, they said that we Again Replaced the Motherboard of Mobile.
Now You have to give me assurance of the mobile that this type of Problems are not occurs later on
Else you have to give me Extended Warranty From you with VIP Card.

Previous:
My Kindly and Hearty Request Please Read....
I submitted my mobile at the service center on 16/09/2020. Before it gets repaired or anything, I am telling you to look at the problem clearly and solve it completely and then give me Mobile back. Also Give me Assurance of The Problem will not occur again or Extent Full Device Warranty for next Year with your VIP Card. if once again the problem will appear then you (ASUS) need to give me a full refund of my mobile of 32000Rs. Because you can't solve the problem in warranty period and make more problems in my device. & i don't have time to go always Jalgaon with 500Rs Expense of travelling only for Problems Created by you.
Please Tell your Head Office Discuss about this issue in deep.
and Reply me back what you Discussed.
By Frustrated ASUS 6Z User...