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Asus 6z - Camera is unable to flip for front after update

ravitejvuka
Star II
Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:.
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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2 REPLIES 2

ravitejvuka
Star II
Any One please give me the solution FYI I had tried already Retract camera option even then it is unable to flip to the front for Selfie..

victor010
Zen Master III
Hi, we'd request you follow the below steps:
1. Clear system cache.
2. Please try to enter "Safe Mode". If the function works well in Safe Mode yet the issue remains out of Safe Mode, please check for any disturbance from the installed 3rd party apps.
# How to enter and exit "Safe Mode"
https://www.asus.com/support/FAQ/1005163/
3. If still you face the issue factory reset your phone after
taking a full backup : https://www.asus.com/support/FAQ/1006346/
4. Last option would be to visit the service center to have a
check. Locate here: https://www.asus.com/in/support/Service-Center/India