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Amazon prime not working in 1080p, not even working on 720p

sankalp_bondsha
Star III
After recent update, Full HD content stopped working for Asus 6z.
Make it working again.
5 REPLIES 5

sankalp_bondsha
Star III
Amazon prime and other OTT services. All are working in standard definition.

skylerwolfe
Zen Master I
screenshot-20210221-120044037.jpg
Seems to be playing in HD for me.

victor010
Zen Master III
Hi, request you to provide us with your device's latest firmware version. You can follow the below instructions to do the same: Settings -- About -- Software Information

mastervishikh
Rising Star I
Check streaming quality in setting. See if it's on best or not.
It should show 2.35 GB/hr for best if you can stream in full HD. If it's less probably restart or reset your phone