09-24-2020 06:25 AM
10-08-2020 08:01 AM
amitgarde3is this my hardware fault?https://zentalk.asus.com/en/discussion/comment/122679#Comment_122679
@Anders_ASUS @Christine_ASUS another claw player reporting touch issue see his first video n than second
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10-08-2020 12:34 PM
temonkecil31This problem is still under investigation so no comments for now but yes asus is still working hard to get fix for touch issues on 5z so dont be hurry to make a conclusion wait is only thing you can do herehttps://zentalk.asus.com/en/discussion/comment/122680#Comment_122680
is this my hardware fault?
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10-08-2020 09:54 PM
amitgarde3I'm having trouble creating evidence ..https://zentalk.asus.com/en/discussion/comment/122681#Comment_122681
This problem is still under investigation so no comments for now but yes asus is still working hard to get fix for touch issues on 5z so dont be hurry to make a conclusion wait is only thing you can do here
Thanks !
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10-10-2020 03:11 PM
temonkecil31Try recording w/ another device.https://zentalk.asus.com/en/discussion/comment/122735#Comment_122735
I'm having trouble creating evidence ..
when i test the touch i touch it with one finger and release it slowly it is normal, but when i press 4 fingers and slowly release 1 finger, the sensor still thinks it has been touched at close range.
and I test again by pressing 3 fingers and 1 finger is not stuck but close to the screen, the sensor shows it has been touched.
I try to move 1 finger that is not touching and the sensor follows it too.
but that doesn't happen when I just press 1 finger.
I doubt if I have to take it to a service center.
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10-12-2020 12:44 AM