05-13-2020 10:30 PM
10-11-2020 07:07 PM
Christine_ASUSTried all these suggestions but still have camera issue.
For Zenfone 5Z stock camera not focus issue, please refer to what amitgarde3 said above and try all the guide he provided (e,g. Reset all camera settings : long press "Camera">App Info>Storage & memory>Clear cache/Clear storage). If the issue remain the same, please provide me
1. Your current firmware version
Setting >System>About Phone>Software information
If you try to update to the latest version, does the issue still remain?
2. Original picture taken by stock camera
After you try the guide above, if your issue remain the same, please go to the link below to report Zenfone 2 issue. Thank you.
10-13-2020 04:16 AM
10-16-2020 11:49 AM
10-16-2020 11:50 AM
10-23-2020 12:34 PM