Zenfone 5z Camera Not FOCUS

[Yulius_Mai]

Please tell us some basic information before asking for help:
Model Name: Zenfone 5z
Firmware Version: 100.10.107.70_20200320
Rooted or not: not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Please help Camera not focus, just can take near area only

[kaushik2entr]

@Alwyn i AM ALSO FACING THE SAME ISSUE.. YOU GOT RESOLVED???

[Alwyn]

@kaushik2entr no it's not resolved, unless they release update it not getting fixed. Using gcam for now.

[kajmhojilla]

Hi! I have the same problem...

Zenfone 2 with latest firmware here...

[Christine_ASUS]

Hi friends
For Zenfone 5Z stock camera not focus issue, please refer to what amitgarde3 said above and try all the guide he provided (e,g. Reset all camera settings : long press "Camera">App Info>Storage & memory>Clear cache/Clear storage). If the issue remain the same, please provide me
1. Your current firmware version
Setting >System>About Phone>Software information
If you try to update to the latest version, does the issue still remain?
2. Original picture taken by stock camera

Hi kajmhojilla
After you try the guide above, if your issue remain the same, please go to the link below to report Zenfone 2 issue. Thank you.
Others

[Alwyn]

Christine_ASUS

Hi friends

For Zenfone 5Z stock camera not focus issue, please refer to what amitgarde3 said above and try all the guide he provided (e,g. Reset all camera settings : long press "Camera">App Info>Storage & memory>Clear cache/Clear storage). If the issue remain the same, please provide me

1. Your current firmware version

Setting >System>About Phone>Software information

If you try to update to the latest version, does the issue still remain?

2. Original picture taken by stock camera

Hi kajmhojilla

After you try the guide above, if your issue remain the same, please go to the link below to report Zenfone 2 issue. Thank you.

https://zentalk.asus.com/en/categories/ww_phone_others

View post

1. Current firmware version is .87
It doesn't resolve the issue.
Here's the picture taken from the stock primary camera.