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Zenfone 5q dual camera option not show

umairzarar
Star I
i have use 5q last one month fone is good but my dual cam option not show in camera app plz fix it
3 REPLIES 3

My Asus device camera not working 

umairzarar
Star I
My asus camera working but dual cam option not appeared 

ServiceE_Asus
Star I
Hi umairzarar, Good day, Are your firmware version currently on WW-14.0400.1901.062? If yes. I would suggest you clear data and cache on the camera app. (settings>apps> camera> storage > clear data and cache) If this problem still exists, for exclude caused by software, please kindly try to backup phone files and factory reset. Sorry for any inconvenience.