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Zenfone 5 Android 10 Update - "Don't Cheat Us More!"

TheseMood
Rising Star II
Hi,

You released the latest software update on May 28. This version is android 9. And now we are in July. I want to state that we are on 21 July 2020. Android 10 was released on September 3, 2019. Can you understand? If you understand, I continue. There is an "11 months" period between September 3, 2019 and July 21, 2020. 11 months :). "When will the Android 10 update arrive?" When you say it, you give a single answer. "Our teams are working on a more stable update."

I wrote a lot of comments on this subject. I think he didn't understand. Therefore, I will explain in more detail.

Asus needs 11 months or more to release the "Pure" version of a stable update. Other brands need only 1 month with customized "UI".

If this is a lie, please correct it, but you will not be able to correct it.
You don't expect us. It is not waiting to give the update we want for 1 year. You're fooling us. You can be sure that we will never get Asus again. Are you aware? We are very pleased with the update of Asus and there is no one to answer that I will get Asus again. If you are not aware, you should be now. 1 year has passed: We did not get the android 10 update for 1 year like D joke. It really shouldn't be that hard. Sorry. Shame on you. The whole company cannot offer software. Keep dreaming of progress against your opponents. Because if it goes like this, it will remain a dream 🙂

I wish you a good day if your conscience is comfortable and you sleep at night waiting for us. Because I still have friendship. This is a matter of personality. Is your personality sufficient to respond to this complaint?
38 REPLIES 38

Luffy
Star II
Our only wish is to get a smooth version of Android 10. Giving security updates only is insufficient. The camera is still insufficient in software and there are software problems in terms of performance.

Unless you fix them, do you think I will pay attention to myself and my environment again with the ASUS device?

Xern
Star III
Luffy

Our only wish is to get a smooth version of Android 10. Giving security updates only is insufficient. The camera is still insufficient in software and there are software problems in terms of performance.

Unless you fix them, do you think I will pay attention to myself and my environment again with the ASUS device?


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If you ever get a new phone it's best to avoid any Asus phones again. I'm getting a OnePlus phone when this one is too laggy.

phoy_i_t
Star III
pretty frustrating... really..

p_okvist
Star I
I've been patient, but had enough. Imagined that a tech giant like asus supported their products in a more comprehensive way than most, but no. Seems like they marginalise the phone users and their own phones. Nice hardware and build quality doesn't go far without software support.
No more asus. Pixel incomming!

ZT-57869c16
Star I
Maybe asus is slowly getting out of the smartphone business that's why fewer update are being released. They should lower the price of their new phone if they are not gonna support its software updates.