07-21-2020 09:16 AM
07-21-2020 08:19 PM
07-22-2020 04:12 AM
07-22-2020 04:35 AM
Christine_ASUSIsn't it your job to provide information? If you can't get information, what's our fault here? So do your job, defend us and insist on a clear date. We don't have to be ignorant of your failure for 11 months.
Thank you all for your asking. I haven't received any information. The latest ZE620KL Android 10 Beta Version (WW-17.0615.2005.25) is now on ASUS website for downloading. For further information, please stay in tune with our social media channels or visit our ASUS support website. Sorry for any inconvenience it may cause. Thank you for your continuous support and patronage to ASUS.
07-22-2020 06:35 AM
07-22-2020 07:43 AM
ArvieWell, do you think it was worth 2 years support? In short, they could get Android 10 update in January and get stable version like 5Z and cut the update support. Instead, they chose the path that impacted us, too. If we say we have 2 years of support, Android 10 is not coming, this is completely their problem and we do not have to suffer this problem.
This is sad but the truth is they are focused in their new upcoming phones, the ZenFone 7 / 7 Pro and the ROG Phone III. After they launched those devices and make available to purchase, I'm pretty sure that it has so many software bugs and again they will focused on that to address that bugs and also Android 11 will come they will start developing that OS for this devices. We're lucky if they released that final version on Android 10 for our device ZenFone 5. Because this phone already reached its 2 years of support from them. 😞