wide angle camera not working

[hkorkut]

Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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My zenfone 5z phone's wide angle camera is not working
It stays on a black screen. It hangs.
Many users are having this problem. Please find a solution to this.

[hkorkut]

and still Asus ignores the issue

[hkorkut]

this title will remain here as the shame painting of asus. I will log in regularly every month

[hkorkut]

I want you to accept this chronic problem on the device and find a solution. This is a very clear request.