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Why ASUS Zenfone 5Z after latest update stops charging fast?

nishants150
Star II
My Asus zenfone 5z now only charge 7% in exact 30minutes why Asus removed fast charging from a phone with the latest update? Are you asus people forcing me to upgrade my phone by doing this?
Please tell us some basic information before asking for help:
Model Name: Asus Zenfone 5Z
Firmware Version: WW user 100.10.107.92_20200715
Rooted or not: Non-rooted
Frequency of Occurrence: All the time
APP Name & APP Version (If your issue relates to the app): System
Inethere is no fast charging I have original Asus charger and cable, I also tried with other trusted fast charger and cable but still, it charges with the speed of 7% for 30minutes. Please resolve this no one goona buy a brand whose phone charges soo slowly in 2020. One more thing you notice that "charging" word is partially hidden due to some glitch. I mean what is happening to ASUS are you guys want me to upgrade deliberately?======================================

1 ACCEPTED SOLUTION

Accepted Solutions

Aryan202
Community Legend I
Clean charging port (with tooth pick or toothbrush) or try charging with a different type c cable
I had the slow charging issue a while ago cleaning my type c port helped tho (there was quite a bit of lint deposition in the charging port for me)

View solution in original post

11 REPLIES 11

Debasish_Sahoo
Zen Master I
It's definitely not a software issue because there is no charging issue on latest update. Kindly refer to nearest service center for better assistance.
Thanks!

nishants150
Star II
screenshot-20200906-194853157.jpg
screenshot-20200906-195543845.jpg
screenshot-20200906-200213478.jpg

Debasish_Sahoo
Zen Master I
nishants150

screenshot-20200906-194853157.jpg

screenshot-20200906-195543845.jpg

screenshot-20200906-200213478.jpg


View post
Try to restart your phone and check again

kingpiyushdurej
Star II
nishants150

My Asus zenfone 5z now only charge 7% in exact 30minutes why Asus removed fast charging from a phone with the latest update? Are you asus people forcing me to upgrade my phone by doing this?

Please tell us some basic information before asking for help:

  1. Model Name: Asus Zenfone 5Z
  2. Firmware Version: WW user 100.10.107.92_20200715
  3. Rooted or not: Non-rooted
  4. Frequency of Occurrence: All the time
  5. APP Name & APP Version (If your issue relates to the app): System

Inethere is no fast charging I have original Asus charger and cable, I also tried with other trusted fast charger and cable but still, it charges with the speed of 7% for 30minutes. Please resolve this no one goona buy a brand whose phone charges soo slowly in 2020. One more thing you notice that "charging" word is partially hidden due to some glitch. I mean what is happening to ASUS are you guys want me to upgrade deliberately?======================================


Why ASUS Zenfone 5Z after latest update stops charging fast?
I am also facing same issues for months and many other users also facing same issues with fast charging its definately a update issue