Which problem has been solved so far?

[hkorkut]

Which problem you have posted on this forum so far has been solved?
I haven't been able to solve any of my problems so far.
All I hear is factory reset. Change the battery. Visit the service center.
So what is this forum for? What is its purpose?
A real competent person cannot or does not say okay, we will deal with your problem.

[hkorkut]

Reset to factory settings. Change the battery. Visit the service center. Again, if you can't find a solution, go back to the beginning.
Yes. That's exactly how the solution ranks.

[Christine_ASUS]

Hi hkorkut
Thank you for your asking. Please provide me your issue detail and which troubleshooting have you done for further checking. Thank you.

[hkorkut]

my problem is a little ironic. here the whole zenfone 5z forum talks about these problems

[Christine_ASUS]

Hi hkorkut
Thank you for your asking. Please provide me your issue detail and which troubleshooting have you done for further checking.
Besides, please note that different battery use, working temperatures, screen brightness, and Apps in operation all affect the durability and lifespan of the battery. Due to the chemical properties of Lithium ions, battery capacity decreases gradually with use over time. This is a normal phenomenon.
For more information, please refer to the links below
[Phone/Pad] Tips for battery charging and storage | Official Support | ASUS Global[ZenFone/Pad] Power saving skills | Official Support | ASUS Global