Very slow charging!

[pasca_mar]

Model: ZE620KL
RAM: 3G
Firmware/APP Version: Android 9
Frequency of Occurrence: Always
Rooted: No
APP Name:

I noticed that since the new uptade my phone is charging very slow! It used to take about two hours, but now it takes up to six. Does anyone else have this problem?

[Y_ASUS]

pasca_mar posted on 2019/8/25 00:51 HI Jai. I don't use my phone during charging, and as I checked, there are no apps draining the batte ...

Hi pasca_mar, Is this problem still appearing in the latest firmware version WW-16.0615.1908.109? Thank you 🙂

[nazri5363]

I noticed that while charging the notification at bottom showing 3 minutes to full charge and I set the timer for 3 minutes, after the timer end the phone shows 2 minutes to full charge. Last time it would full charge according to the notification. I am on latest firmware 

[cet_junior]

Hi pasca_mar! Try to recharge your phone powered off, so we can check and isolate if it's a software issue or a battery one. Maybe it's a coincidence, but appears to be a deffective battery. Just a guess. Best regards.