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Unlock Device App does not unlock bootloader

Please tell us some basic information before asking for help:
Model Name: Zenfone 5 ZE620KL
Firmware Version: WW_15_0610_1801_42
Rooted or not: NOT
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app): Unlock Device App

The program does not unlock the bootloader, writes (An unknown error occurs, which may be a network connection issue. please wait and try again later)
125 REPLIES 125

Christine_ASUS
Community Legend II
Hi maminbandekhoda
New ZE552KL unlock tool may soon release.

kikonsta81
Star I
Hello @Christine_ASUS

I verify that the tool is available and worked in my case.

Thank you very much.

Christine_ASUS
Community Legend II
Hi friends
The latest unlock tool of ZE552KL is now available on our official website! Please check the link below
https://www.asus.com/Phone/ZenFone-3-ZE552KL/HelpDesk_Download/

chanderah
Star I
Christine_ASUS

Hi wtf-olga123

I have forwarded your information to the relevant team. Any further question, please reply me via PM.

Hi Rick_M71 & chanderah

For ZC600KL, I will keep you updated. Sorry for any inconvenience it may caused. 

Hi njun

Let me check with the relevant team first. I will keep you updated and your consideration will be very much appreciated.


View post
ok thanks. im waiting for zc600kl unlock tool

I'm having the same problem with the zd553kl, ​​I try to unlock it for 1 week and always the same error (unknown error) is also worth mentioning that I already unlocked it once so I had to block it again. Only to unlock once? If so, I'll probably have to change my cell phone