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Unlock Device App does not unlock bootloader

Please tell us some basic information before asking for help:
Model Name: Zenfone 5 ZE620KL
Firmware Version: WW_15_0610_1801_42
Rooted or not: NOT
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app): Unlock Device App

The program does not unlock the bootloader, writes (An unknown error occurs, which may be a network connection issue. please wait and try again later)
125 REPLIES 125

gulage1989
Star I
Customer service You must give me the unlocking program of z010d and it runs normally

Christine_ASUS
Community Legend II
Hi mreis.sp
It is an out-of-official-system question, which I can not answer in my position. Please check some forums for Android power users for further asking.

Hi gulage1989
Please refer to my reply on 28th Aug. For ZC550KL, there will no longer have any maintenance. Sorry for any inconvenience this may cause. Thank you for your understanding and support.

Christine_ASUS
Community Legend II
Hi friends
The latest unlock tool of ZE553KL is now available on our official website! Please check the link below
https://www.asus.com/Phone/ZenFone-3-Zoom-ZE553KL/HelpDesk_Download/

Christine_ASUS
Community Legend II
Hi friends
The latest unlock tool of ZS570KL is now available on our official website! Please check the link below
https://www.asus.com/us/Phone/ZenFone-3-Deluxe-ZS570KL/HelpDesk_Download/

Christine_ASUS
Community Legend II
Hi friends
For ZB570TL/ZC520TL/ZD553KL/ZD552KL, there will no longer have any maintenance. Sorry for any inconvenience this may cause. Thank you for your understanding and support.