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Unfair for 5z users

Debasish_Sahoo
Zen Master I
Model Name: Asus Zenfone 5z
Firmware Version: .92
I don't know where to start but I feel very disappointed because I buy a flagship phone but it lacks of some basic features which is not acceptable. We are waiting since a long time but still we didn't get vowifi and Amazon prime HD support, then is it worth to spend 30k for this phone? We buy a flagship phone so that we can get more priorities than a midrange phones but now a days mid range phones are getting vowifi and Amazon prime HD support but 5z still lacks in it. If u compare 5z with 2018 flagship phones i.e:- One plus 6 and Xiomi poco f1 they already get vowifi support and Amazon HD support since a long time. But unfortunately 5z didn't. If you remember we got Android 10 on November 2019 and after that we didn't get a single feature update, only we are getting minor updates with bug fixes and Security Patches. Company promised to give 2 years of updates and 5z released on July 2018 so 5z should be their priority atleast till July 2020. Vowifi launched way before that time period but still we didn't get vowifi. Now we get updates because there is still some bugs remaining and they are fixing it otherwise that 23rd July update will be our last update. Poco f1 is still Xiomi's priority even after 2 years and it is all set to recieve their Miui 12 update but 5z didn't get any feature updates since December 2019 even if on company's 2 years of update cycle. Is it our fault that network operators are not adding vowifi support for 5z? Or is it our fault that Amazon not adding 5z for HD support? We spent 30k for a flagship phone and its the responsibility of Asus to convince them to add those supports. 
Don't we deserve vowifi and Amazon HD support even after spending 30k for a flagship phone?
Please add Vowifi and Amazon HD support in upcoming updates, its a request.
 I have planned to buy Asus next year flagship phone but if I won't get these basic vowifi and Amazon HD support then definitely I will go for other brand.
Please look into this matter @Anders_ASUS @CH_ASUS @Victor0_ASUS @Christine_ASUS @ARP_ASUS
41 REPLIES 41

Christine_ASUS
Community Legend II
Hi friends
After checking with the relevant team, ZS620KL does not support Arcore. As our mod had mentioned before, there is lots of functions not only requiring specs in our product, but also requiring the certification/collaboration/compatibility with other platform. Sorry for any inconvenience it may caused. 

JACKSPARROW
Rising Star II
Nowadays, you don’t have to buy a phone with specialized hardware to enjoy augmented reality applications on Android. Modern smartphones, even mid-ranger ones, are equipped with the necessary hardware to handle AR. All a device really needs these days is an RGB camera, an accelerometer, and a gyroscope. Google has decoupled all the AR-related software components from Android itself into Google Play Services for AR (formerly called ARCore), an app that’s available on the Google Play Store and which provides an SDK for developers to build AR experiences into their apps.
https://www.xda-developers.com/arcore-google-pixel-4a-lg-velvet-redmi-k30-pro/
@Christine_ASUS .. You Dont Know .. I Checked With Poco F1 Vs Zenfone 5Z Same Hardware Like Camera , Sensors . Simply You Can Say Your Relevant Team Dont Have Time To Implement ARCore ..