Sim card without service

[gabiparacuru]

Model: ZE620KL
RAM: 8G
Firmware/APP Version: Android 10
Frequency of Occurrence: Always
Rooted: No
APP Name:

After i updated my phone to android 10 and since then my sim card doesn't work. I put the sim card in another phone and it's work fine. But in my phone, all the sim card stay without service. What can i do?

[sachin16rocks]

Mine is the same problem. Please help.

[rangapur_jagan]

It's an hardware issue.You need to visit service center.Asus used faulty  Hardware.. Soon you may get camera focus issue as well.Lucky if you're under warranty.. Very very bad service.

[Y_ASUS]

Hi gabiparacuru, Please try the troubleshooting steps and check if the problem is still appearing: https://www.asus.com/zentalk/forum.php?mod=redirect&goto=findpost&ptid=295317&pid=1184265 If it is still appearing, you may let us know. Thank you 🙂