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Security patch

h_n_w_f_y_w
Star III
Please tell us some basic information before asking for help:
Model Name:zc600kl
Firmware Version:9
Rooted or not:no
Frequency of Occurrence:0
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
We don't receive May security update until now.
Will Asus plan to roll up android 10 to 5q or not, even a beta version.
We received one major system update only, we have the right for two major update and one beta.
22 REPLIES 22

srota
Rising Star I
amitgarde3

https://zentalk.asus.com/en/discussion/comment/94217#Comment_94217

Asus is already working on zenfone 5 & 5z number of fixes are yet to come so this is not the end for sure so dont you worry freind and it is confirmed by mod

Only the diffrence is as zenfone 5 series is completing its 2 years mark so it will receive update only subsequently so no more bimonthly updates from now

Every subsequent update will have new security patch and bug fixes for sure

So i hope now its clear to you

I hope you understand

Thankyou 😊


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reply to amitgarde3
Dear amitgarde3,
Thank you for your kind reply, which unfortunately does not answer the precise questions I had for Christine_ASUS.
In any case, coming to you:
are you saying that ASUS will continue providing corrective maintenance for the 5z phones (I hope you understand the terms 'corrective maintenance' and 'evolutive maintenance') on a best effort basis?
is your statement backed up by ASUS?
Best regards

Christine_ASUS
Community Legend II
Dear friends
Thank you all for your reply. Sorry for any misunderstanding it may caused from the conversation. Since this is a ZC600KL thread, I answered for ZC600KL question.
For other models (e,g. Zenfone 5 or 5Z), I haven't received any further information yet. For further information related to any firmware update, please stay in tune with our social media channels or visit our Asus support website.

h_n_w_f_y_w
Star III
Dear Asus users
zenfone 5 series (q,5,5z) became old and out of frequency update and service, because of Asus support roles, so thanks alot Asus.

AmitGarde
Community Legend II
h.n.w.f.y.w

Dear Asus users

zenfone 5 series (q,5,5z) became old and out of frequency update and service, because of Asus support roles, so thanks alot Asus.


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They are working on various fixes and internally it is confirmed kindly wait for new update 5z will still receive update n security patch it may take some time dont know when but its sure updates are still incoming every 2 months from now until november it will keep same path
Thanks!

h_n_w_f_y_w
Star III
amitgarde3

https://zentalk.asus.com/en/discussion/comment/94879#Comment_94879

They are working on various fixes and internally it is confirmed kindly wait for new update 5z will still receive update n security patch it may take some time dont know when but its sure updates are still incoming every 2 months from now until november it will keep same path

Thanks!


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Dear friend, you are a user like us not even a mod. Look at this reply from Asus mod, everything is clear.
No security or os update.
Christine_ASUS

Dear friends

Asus will continuously provide applicable updates to our products for 18 months from the device first become available on the market. For any devices launched over 18 months, there will no longer be any system updates and maintenance (including ZenUI Launcher).

Sorry for any inconvenience this may cause. Thank you for your understanding and support.


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