"Wi-Fi Call" on the Zenfone 5Z

[vitorgn]

When will the "Wi-Fi Call" option be released for the Zenfone 5Z? It is sorely needed, and many intermediary phones from other brands have this function as a default in their products.

[Christian_ZF8]

Christine_ASUS

Hi christianrodrigues1981

Thank you for your reply!  Kindly provide the information below so that we can better assist you.

1. Have you change your SIM card to a VoLTE-supported SIM card from VIVO?

2. Please provide me the screenshot of

Settings>Network & internet>Mobile Network

3. Change your "Preferred network type" to 2G/3G/4G, does the issue remains the same?

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Hello Christine! A pleasure to talk to you again.
My SIM card is enabled for voLTE and voWIFI on VIVO's network, I even tested it on another device and it worked, the issue of voWIFi to VIVO already told me that 5Z does not support on its network, Only Sansung and Iphone, but voLTE is compatible with the 5Z, even the operators told me that when I went to the mobile network I would have a menu to enable "4G call" but I don't have it on my 5Z, I will send you the screenshot. Thanks for listening

[Christine_ASUS]

Hi christianrodrigues1981
Thank you for your reply. I will forward the information to the relevant department. We will keep you updated and your consideration will be very much appreciated. Meanwhile, please check your inbox and provide me your logs and video for further checking. 😉

[vitorgn]

Christine_ASUS

Hi christianrodrigues1981

Thank you for your reply. I will forward the information to the relevant department. We will keep you updated and your consideration will be very much appreciated. Meanwhile, please check your inbox and provide me your logs and video for further checking. 😉

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Christine_ASUS please also keep me informed about the next steps to enable VoWifi on 5Z. My case is identical to that described by christianrodrigues1981. Thank you.

[Christine_ASUS]

Sure. I will reply here once I get any update news.

[annuraja01]

I too own this useless phone. I have waited enough for the VoWifi. I will take the OnePlus 7 that my son owns and use this as an iPod. Good for nothing phone. I was planning to buy a gaming laptop, but I will avoid any Asus product like plague.