Hi
floryn_rooney96Thank you for your asking. Kindly provide the information below so that we could better assist you.
1. Model Name: Settings>System>About phone
Refer to the link below to check the model name by model no. in the link
https://www.asus.com/support/FAQ/1014441/ 2.Your current firmware version
Setting >System>About Phone>Software information
If you try to update to the latest version, does the issue still remain?
3. Does the issue appear after any system or apps update/download?
4. Have you open location permissions in apps?
Settings>Security & lock screen>Location>App-level persmissions>turn on the permission of the app you want
Furthermore, remember to turn on the "Location" (swipe down Quick Setting area).
