Primary Camera not working properly on Zenfone 5Z

[sanjeevkr9785]

Primary camera suddenly stopped working while I am liking this phone too much don't want to replace it. Wide angle camera is working .

[AmitGarde]

sanjeevkr9785

Primary camera suddenly stopped working while I am liking this phone too much don't want to replace it. Wide angle camera is working .

Primary Camera not working properly on Zenfone 5Z

This is hardware problem please take ur device to nearest service centre thankyou 😊

[victor010]

Hi, we'd request you follow the below steps:
1. Clear system cache.
2. Try the same under safe mode:
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
3. If still you face the issue factory reset your phone after taking a full backup.
4. Last option would be to visit the service centre to have
a check. Locate here: https://www.asus.com/in/support/Service-Center/India