PIN android 10 bug

[Karol]

Model: ZE620KL
RAM: 6G
Firmware/APP Version: WW_100.04.44.98_20191115
Frequency of Occurrence: 1
Rooted: No
APP Name:

Hey Asus, this morning i faced the PIN bug affecting android 10 users. ( people are getting stucked on pin locker after booting their phones) I was able to restart my phone and it worked, i disabled the SIM lock. Are you working on this bug ?

[Y_ASUS]

Hi Mitzu, Could you tell us how the PIN gets stuck in the booting process? We are not seeing this on our phones here. Please help us clarify if possible. Thank you 🙂

[Vopiscus]

Is the PIN request for the SIM or for the phone?