cancel
Showing results for 
Search instead for 
Did you mean: 

Online Games is not working on WiFi for Zenfone 5 Android 10 Beta

johncyrillcorsa
Star II
Please tell us some basic information before asking for help:
Model Name: ASUS_X00QD
Firmware Version: QKQ1.190723.002.WW_Phone-17.0615.2003.22-20200423
Rooted or not: Not rooted
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app): any online ganes such as PUBG, Mobile Legends, Call of Duty Mobile, Honkai Impact 3, etc.
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================

I thought it was my router issue so i troubleshoot it and still happens
Secondly, i thought it was my DNS, so i tried Google and CloudFlare DNS, and nothing happens
The third one, i thought, it was my Wi-Fi configuration, so i tried mobile data, and it works.
I don't know if am i the only one having this issue, but it's very evident though

5 REPLIES 5

BrunoF20
Zen Master I
Permissions or Battery Saving...another app blocking, router port?

Asus_t00j
Ww_user_2.22.40.54_20151120_16_release_keys
044000307_201407220024
Không root
Luôn luôn
Gamvip Phiên bản 1g88
Cổng bộ định tuyến

aerialus
Star III
what game are you playing?
i play online games like arknights and pokemon Go is not found an issue.

Christine_ASUS
Community Legend II
Hi johncyrillcorsanes,
Thank you for your asking. Kindly provide the information below so that we could better assist you.
1. Could wifi work in other funtions/apps?
2. Could wifi work in all the other games or just Mobile Legends? What kind of app could not work? If it could not play all the games, please check on linking other wifi (private/ no usage linitation setting one).
3. Please try to reset Network: Setting>System>Reset options>Reset Wi-Fi, mobile & Bluetooth