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No Service on Slot 1 & 2

femorankey1
Star I
Model: ZE620KL
RAM: 6G
Firmware/APP Version: WW_ZS620KL_90.11.162.111_20181008
Frequency of Occurrence: 4
Rooted: No
APP Name:

Dear Support, I am having issues of no network on my Zenfone 5z for about 5 days now. The problem occurred after the recent update. Kindly advice on what to do to get this fix. I look forward to your quick response and action in this regards. Thank you. Femorankey
7 REPLIES 7

shubhamkool_2
Star I
I'm facing the same problem please help me

Y_ASUS
Zen Master I
shubhamkool_2 posted on 2019/12/4 07:28 I'm facing the same problem please help me
Hi shubhamkool_2, Have you tried the troubleshooting steps? If the problem still appears, please check your PM for a message I have sent you. Thank you 🙂

Y_ASUS
Zen Master I
femorankey1 posted on 2019/11/15 02:29 Please note, I have followed the above guide but still same issue. No service but, the sims were det ...
Hi femorankey1, Please check your PM for a message I have sent you. Thank you 🙂