This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

NETFLIX NO HD IN ASUS ZENFONE 5Z

Ranalordas
Star I
Please tell us some basic information before asking for help:
Model Name: asus zenfone 5z Z01RD
Firmware Version: WW_100.10.107.87_20200520
Rooted or not: No
Frequency of Occurrence: After last update firmware
APP Name & APP Version (If your issue relates to the app): NETFLIX 7.61.0 build 21 34941
screenshot-20200625-095341143.jpg
screenshot-20200624-133536220-281-29.jpg
Before update firmware asus my Netflix can play FHD with widevine L1 but now just maximum SD with L3.
Already try to Uninstall and clear cache and reboot lot of time, but still come to SD L3.
After i contact with Netflix, this problem come from Asus manufacture.
ASUS can you solve this?
Thanks
7 REPLIES 7

Aryan202
Community Legend I
Ranalordas

Please tell us some basic information before asking for help:

  1. Model Name: asus zenfone 5z Z01RD
  2. Firmware Version: WW_100.10.107.87_20200520
  3. Rooted or not: No
  4. Frequency of Occurrence: After last update firmware
  5. APP Name & APP Version (If your issue relates to the app): NETFLIX 7.61.0 build 21 34941

screenshot-20200625-095341143.jpg

screenshot-20200624-133536220-281-29.jpg

Before update firmware asus my Netflix can play FHD with widevine L1 but now just maximum SD with L3.

Already try to Uninstall and clear cache and reboot lot of time, but still come to SD L3.

After i contact with Netflix, this problem come from Asus manufacture.

ASUS can you solve this?

Thanks


NETFLIX NO HD IN ASUS ZENFONE 5Z
Try clearing app data/cache of Netflix app

Dir3WolF
Star III
screenshot-20200626-214924778.jpg
There is no restriction in netflix in any region (india too).
You can play FHD resolution in 5z.

AmitGarde
Community Legend II
lckychdhr.17

screenshot-20200626-214924778.jpg

There is no restriction in netflix in any region (india too).

You can play FHD resolution in 5z.


View post
Try to play a video and share me quality details
Thankyou 😊