My Zenfone 5 ZE620KL has no sound at all

[ken162289]

It was working perfectly. However, recently does not work with any sound related apps. That is; Phone calls, Camera, YouTube, FM radio etc. I have done factory reset, replaced Charging port and speaker module. My Zenfone 5's system: Android 9. Build Number: WW_Phone_16.0615.2006.131. Please help.

[Jiaszzz_ASUS]

Hi ken162289 ,
We are sorry to hear about your device, for what you are describing our recommendation is to visit the Repair Center to get your device checked.
Please refer to the following link for further assistance.
Find service locations - Canada (English) | Official Support | ASUS Canada

[ASUS_Bot]

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