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Motherboard cost quoted by service centre is more than mobile cost

dianape
Star I
Please tell us some basic information before asking for help:
Model Name: Asus Zenfone 5z
Firmware Version:
Rooted or not: No
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Asus Zenfone 5z was serviced and battery replaced twice (within 3 weeks). With 2nd replaced battery, phone dead. Battery was not even charging.
I already posted the issue previously https://zentalk.asus.com/en/discussion/61937/zenfone-5-draining-superfast-after-service-and-battery-.... Asus with Service center (on call) promised to provide motherboard replacement cost by mail. They never responded for a month. I visited the service center personally on 10th Sep. They said motherboard issue and verbally told that Motherboard replacement cost is more than 37000 INR. This is ridiculous as the phone itself doesn't cost this much. I was told this is company quoted cost.
Now, with this kind of service one should never buy any ASUS product in future, right? Completely disappointed with ASUS services in GOA, INDIA.
6 REPLIES 6

hkorkut
Rising Star II
Asus takes iPhone phones as an example. applause.

ASUS_Bot
Rising Star II
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