Location (gps) error while hotspot on

[adii_nugroho]

Please tell us some basic information before asking for help:
Model Name: ZE620KL
Firmware Version: WW_16.0615.2020.126
Rooted or not: No
Frequency of Occurrence: everytime turn on hotspot
APP Name & APP Version (If your issue relates to the app): Location & Hotspot
hi Asus,
after upgrade to the latest firmware [200420] ZenFone 5 ZE620KL_WW_16.0615.2020.126 i have a problem while using gps on my Zenfone 5 with sharing hotspot is on. location seem can not be found, it is like can not conect to gps hardware. after turn of hotspot, the gps location back to normal. no problem in previous firmware version. pls help.
thanks

[Y_ASUS]

Hi adii.nugroho,
Are you using Google maps to locate or other apps?
Could you show us a screenshot of the problem when it cannot locate? Is there a blue dot on Google maps?
Please check if "WiFi scanning" is turned on in Settings>Security & lock screen>Location>Scanning.
Please show us a screenshot or short video of the problem. Thank you. 🙂

[adii_nugroho]

here are some screenshot. one using google map, other one using gojek app. both show popup location continously appear after click OK
thank you.

[adii_nugroho]

video

[adii_nugroho]

Y_ASUS

Hi adii.nugroho,

Are you using Google maps to locate or other apps?

Could you show us a screenshot of the problem when it cannot locate? Is there a blue dot on Google maps?

Please check if "WiFi scanning" is turned on in Settings>Security & lock screen>Location>Scanning.

Please show us a screenshot or short video of the problem. Thank you. 🙂

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hi asus, any update about this issue?