I don't have update for android 10

[hafiy1578]

Please help everyday I check update for android 10 but still not available. I don't know how to update manual it's very hard and I don't have laptop 😭 for update manual

[Christine_ASUS]

Hi hafiy1578
Thank you for your reply. Have you ever rooted or unlocked your device before? If you haven't, please provide me a video of your update process for further checking. Besides, please update to 16.0615.2002.120 firmware version before you upgrade to Android 10 Developer version. What is your current firmware version?

[hafiy1578]

I never root my phone my firmware latest version