Arvie
Please tell us some basic information before asking for help:
- Model Name: A501CG
- Firmware Version: Android 5
- Rooted or not: Not
- Frequency of Occurrence:
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Hello, I'm new here, anyone can please tell me how to upgrade?
Thanks. Good day!
How to upgrade to Android 10?
After taking a look at your model number your zenfone 5 is 2015 model and asus has policy to update its devices upto 18 months so no more updates to your model
Latest version for A501CG is Android 5 (lollipop)
Thanks!
