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Game Genie not recording after the update.

Please tell us some basic information before asking for help:
Model Name: Asus Zenfone 5Z (ZS621KL)
Firmware Version: QKQ1.191008.001.WW_user_100.10.107.92_20200715
Rooted or not: No
Frequency of Occurrence: Very Frequent
APP Name & APP Version (If your issue relates to the app): Game Genie v(6.0.0.47_200316)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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So after applying the July 2020 update my game genie is not able to record videos. I click on the record button while starting a game or playing a game, but it does not work.
Please help😥
6 REPLIES 6

shtkn
Star I
I've had this same issue, except mine flat out doesn't work. Tried doing the basic troubleshooting (restarting, clearing cache/data, etc)

victor010
Zen Master III
 Hi there, thank you for highlighting the issue. Request you to share a video of the issue so that we can understand it better. Thank you.