Connected to Wifi network but showing no internet

[Banti_Sa]

Hello,
I'm Zenfone user and it's been third day I'm facing an issue with Zenfone 5z wifi connection. It's showing me no internet. Whereas while typing this message by using another phone on same Wifi network is going good.
I have taken certain actions like 2 to 3 times Wifi reset then factory reset option but it doesn't work.
Kindly help me on this asap.
Thanks

[fussion_ASUS]

Hi, we request you to provide us your device's latest firmware version. You can follow the below instructions to do the same: Settings -- About -- Software Information.

[Banti_Sa]

Hi,
Thank you for your prompt reply.
Kindly note below information-
Wifi- 2.0.0.1829;
In software information, I can see below three options
Basband, karnel and build number?
Which one do you want?

[fussion_ASUS]

We request you to share with us the built number of the device.

[Banti_Sa]

QKQ1.191008.WW_user_100.10.107.123_20210131release-keys