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Asus zenfone 5z restarting and no network

Sufyan
Rising Star I
From some days my phone started to restart on its own for no reason and each time it restarts on its own the network signals are gone and then I have to restart it again from power menu and after the restart the signal comes back but after some hours the same thing will happen again sometimes happens after an hour or half an hour or some times in minutes and no I didn't dropped my phone nor there's any kind of virus or ghost doing it if that's what you guys are going to say it's a software bug that needs to be fixed and if someone says in the comment but I'm not facing that then you should know many bugs previously showed up on some devices and didn't showed up on others this in consistent behaviour is famous from Asus. In updates and also in bugs 🤦

Please request the developer team to fix this ASAP cuz I didn't buy this phone for testing OS on this phone I bought it to use it as my daily driver so please try na understand
@Anders_ASUS @CH_ASUS @Titan_ASUS @Laura_ASUS @Mister @kikoly
75 REPLIES 75

adityapruthi200
Rising Star II
amitgarde3

https://zentalk.asus.com/en/discussion/comment/131616#Comment_131616

If its software issue than cant be fix until n unless you receive any update so be calm and patient i understand your frustration here but m sorry nothing can be done until device recieves any update n its really very sad & unfortunate that you started facing this issue at near support end so it will take every 2 month from here to get any major bug fix

Dont worry if new upcoming update did not solve your issue than feel free to expresses everything by creating new thread disscussions so that it gets acknowledged for future firmware

Thanks!


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BUT IF ITS A SOFTWARE ISSUE THEN WHY YOU GUYS ARE NOT EXPERIENCING THE ISSUE??AND THIS LEADS TO HARDWRE ISSUE.BUT HARDWARE IS CHANGED NOW WHAT?? DOES ANY OTHER COMPONENT HAS ANYTHING TO DO WITH THIS??LIKE SUBBOARD OR SCREEN FOLDER OR FLEX CABLES OR ANTENNAS??