Showing results for 
Search instead for 
Did you mean: 

Asus 5z camera lost its focus and everything is blurry

Star II
Please tell us some basic information before asking for help:
Model Name:Asus 5z
Firmware Version: WW_100.10.107.87_20200520
Rooted or not: not
Frequency of Occurrence: All the time
APP Name & APP Version (If your issue relates to the app):
If this problem is anything related to the recent updates then fix it right now. I use this phone's camera for my work and I tried everything from the other threads, even factory reset didn't help. If you can't fix it then please take the phone and give my money back. I don't want to deal withe service center nonsense again.


Zen Master III
Hi, we'd request you follow the below steps:
1. Check your phone for latest software version.
2. Go to Camera settings & try changing focus mode
3. Clear cache & storage of Camera App after backing up & disable/re-enable camera App
4. Try the same under safe mode:
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
5. If still you face the issue factory reset your phone after taking a full backup.
6. Last option would be to visit the service centre to have
a check. Locate here: