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After update to 10th

l1ghtting23
Star I
Model: ZS620KL
RAM: 6G
Firmware/APP Version: WW100.04.44.98_20191115
Frequency of Occurrence: Everyday
Rooted: No
APP Name: System,Apps

Good day. I like Asus products a lot, but... I'm an advanced Android user and l know what the bugs are (thanks to Xiaomi, and other). I'd like to write a report on Android, Zenfone 5z. There are a lot of bugs after upgrading it to the 10th version. 1) Earlier I wrote on the forum about automatic flip of the screen to the landscape mode after ending the call. It was on Android 9. I sent a bugreport but unfortunately nothing has changed. It seems, this bug became more frequent. 2) Smart-rington works terribly. It immediately turns the volume up to the maximum. On Android 9 it worked better. 3) Now the phone catches the network worse, it switches from 3g to the 4g 4) Fingerprint scanner started working slower than on Android 9. It was quicker before. 5) The phone consumes charge faster then it was on Android 9, I think on 1-2%. 6) Animation is lagging in the developer menu These are the main points that i wanted to mention and report on. The main question: why was it necessary to launch upgrade which is not well prepared I'm disappointed and can't advise Asus to my friends for them to purchase it I bought Asus , as i thought , for good quality and high quality software. I chose and obtained your product but apparently got not a better one than any other phones. I really hope something will change!
15 REPLIES 15

l1ghtting23
Star I
Last edited by l1ghting23 on 2020/3/5 19:01
Jei_ASUS posted on 2020/3/5 11:00 Hi l1ghting23, Is the problem of screen rotating after a call still appearing in WW-100.10.107.46 ...
Hello. Yes. Unfortunately, the autorotate problem began to appear more often. And I have only one way to use phone normally after that. Only a "power button" can help us..( lock and unlock screen)

Y_ASUS
Zen Master I
Last edited by Jei_ASUS on 2020/3/20 16:40
l1ghting23 posted on 2020/3/5 23:59 Hello. Yes. Unfortunately, the autorotate problem began to appear more often. And I have only one ...
Hi l1ghting23, Sorry for our late reply. Could you record a short video for us? Please also check your PM for a message I've sent you. When the problem appears, is "auto rotate" enabled? Thank you.

l1ghtting23
Star I
Jei_ASUS posted on 2020/3/20 11:39 Hi l1ghting23, Sorry for our late reply.
Hello! I haven't autorotate problem when it's disable..

l1ghtting23
Star I
ServiceY_ASUS
Last edited by Jei_ASUS on 2020/3/20 16:40




l1ghting23 posted on 2020/3/5 23:59

Hello. Yes. Unfortunately, the autorotate problem began to appear more often. And I have only one ...


Hi l1ghting23,



Sorry for our late reply.

Could you record a short video for us?

Please also check your PM for a message I've sent you.

When the problem appears, is "auto rotate" enabled?



Thank you.
View post
I sent you a message several days ago , but now site have been changed.. so did you get my message?

Y_ASUS
Zen Master I
l1ghtting23

https://zentalk.asus.com/en/discussion/comment/58665#Comment_58665

I sent you a message several days ago , but now site have been changed.. so did you get my message?


View post
Hi l1ghtting23,
Yes, we've received your message. 🙂
We are checking with relevant teams. Thanks for your understanding.