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5Z Update to Android 10 - a couple of little problems s...

srota
Rising Star I
Model: ZE620KL
RAM: 6G
Firmware/APP Version: ww_100_04.44.98_20191115
Frequency of Occurrence: once
Rooted: No
APP Name:

Last edited by srota on 2019/12/1 12:20 5Z Update to Android 10 - overall good results, a couple of little problems solved. Just to share some findings , in case other users will encounter the same little problems. I updated the phone downloading the Android 10 version ww.100.04.44.98 from the AsusTek web link: https://dlcdnets.asus.com/pub/ASUS/ZenFone/ZS620KL/UL-Z01R-WW-100.04.44.98-user.zip The updating process went smooth. Problem with Contacts: when the phone restarted I noted that opening the contacts, names and addresses were not visible. Moving to the dark background and moving back to the light background, names become again readable. Problem is solved. Essentially color of the fonts beame initally white on a white background, characters were no more visible. Problem with SD card . After the upgrade, the SD card was recognised, with all the files in it well readable in the Data Manager . Following a phone reboot the card was no more visible in the Data Manager. Rebooting again the phone, the card became again visible. Currently no problem with SD card. Few issues with Widgets: it seems to me that few Widgets are not working well, perhaps it is a matter of learning from my side. No big issues in any case. Microsoft Apps all working, very well: I have installed Edge, OneDrive, Outlook, Office, Microsoft Weather : all work fine, very fast. WhatsApp: working very well. That is all from my side.
66 REPLIES 66

Y_ASUS
Zen Master I
bovi posted on 2019/12/5 05:57 I found new issue, this time with bluetooth. When I connect my 5Z to hands free set build in my car, ...
Hi bovi, Could you provide us information about your hands free set? Does it come with your car? If yes, please tell us the brand, model, and year of your car. Is it connected via Bluetooth? Does this same problem with no sound appear with other Bluetooth devices? Thank you 🙂

Y_ASUS
Zen Master I
JaganR posted on 2019/12/7 21:32 Dark mode is missing. Can you please confirm from your end? 
Hi JaganR, You may refer to srota's guide and find the dark mode in Settings > Display > System color scheme. Thank you 🙂

Y_ASUS
Zen Master I
Last edited by Jei_ASUS on 2019/12/10 14:40
uddesai posted on 2019/12/4 23:17 Netflix is not coming in HD. Please help
Hi uddesai, Thanks for your feedback. We have checked with the relevant team about this, and we will provide you the information once we receive any news on this. Thank you 🙂

Syed_Alwee
Star I
After updating to Android 10 i notice my phone warms up more prominently so much that a warning message pops out saying my camera will stop functioning if it get any higher. Not just camera but also when watching movies on the phone. It gets really hot. Previously on Android 9, only when gaming does the phone gets really warm everything else is cool (pun intended) Anyone else having the same issue?

srinivas
Star I
Last edited by vaas.mj.seenu on 2019/12/10 18:22 Google photos under backup and sync and under daily backup limit options are cut out and hidden.. original quality option is cut out and we can only see half patt of high quality.. worst app scaling in Android 10 for zenui..