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5Z Update to Android 10 - a couple of little problems s...

srota
Rising Star I
Model: ZE620KL
RAM: 6G
Firmware/APP Version: ww_100_04.44.98_20191115
Frequency of Occurrence: once
Rooted: No
APP Name:

Last edited by srota on 2019/12/1 12:20 5Z Update to Android 10 - overall good results, a couple of little problems solved. Just to share some findings , in case other users will encounter the same little problems. I updated the phone downloading the Android 10 version ww.100.04.44.98 from the AsusTek web link: https://dlcdnets.asus.com/pub/ASUS/ZenFone/ZS620KL/UL-Z01R-WW-100.04.44.98-user.zip The updating process went smooth. Problem with Contacts: when the phone restarted I noted that opening the contacts, names and addresses were not visible. Moving to the dark background and moving back to the light background, names become again readable. Problem is solved. Essentially color of the fonts beame initally white on a white background, characters were no more visible. Problem with SD card . After the upgrade, the SD card was recognised, with all the files in it well readable in the Data Manager . Following a phone reboot the card was no more visible in the Data Manager. Rebooting again the phone, the card became again visible. Currently no problem with SD card. Few issues with Widgets: it seems to me that few Widgets are not working well, perhaps it is a matter of learning from my side. No big issues in any case. Microsoft Apps all working, very well: I have installed Edge, OneDrive, Outlook, Office, Microsoft Weather : all work fine, very fast. WhatsApp: working very well. That is all from my side.
66 REPLIES 66

bovi
Star I
Jei_ASUS posted on 2019/12/10 04:32 Hi bovi, Could you provide us information about your hands free set? Does it come with your car? ...
Hello, I have 2015 Ford Mondeo with Sync 2 infotainment (from Microsoft). It has built-in hands free set connected via bluetooth. I have not noticed this problem in other devices that I have: Redmi AirDots, Funcl W1 and noname BT speaker.

Y_ASUS
Zen Master I
b33mer.evo posted on 2019/12/10 14:52 After updating to Android 10 i notice my phone warms up more prominently so much that a warning mess ...
Hi b33mer.evo, Please check if you were charging the phone at the same time. Please also try clearing the background apps. If the phone still gets abnormally warm, we would suggest that you stop using the phone for a while. If you have concerns on the phone's condition, you may send your phone in to your locals service center for a check.

Y_ASUS
Zen Master I
vaas.mj.seenu posted on 2019/12/10 21:19 Google photos under backup and sync and under daily backup limit options are cut out and hidden.. or ...
Hi vaas.mj.seenu , Could you tell us your Google Photos app version? Have you tried clearing cache & data of Google Photos? Thank you 🙂

robert_tila1
Star I
Just updated it to Android 10. Couple of issues I have encountered: Very slow fingerprint reading and unlocking

BrunoF20
Zen Master I
robert.tila1 posted on 2019/12/16 13:52 Just updated it to Android 10. Couple of issues I have encountered: Very slow fingerprint reading a ...
Anyone here having this? https://www.asus.com/zentalk/ww/thread-297314-1-1.html